The surgery has two sites
Birchfield Road, Yeovil, Somerset, BA21 5RL
and Above Boots 37 Middle Street, Yeovil, Somerset, BA20 1LS
The doctors and staff at Oaklands Surgery in Yeovil are proud to offer the highest standard of patient-centred healthcare.We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
We are also a GP Training practice helping to train up and coming Gp's.
All Patients have a named GP who is responsible for the patients overall care, if you wish to know who your named GP is please contact the surgery. This does not stop you seeing any GP at the practice.
As a practice we want to improve communication with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know. We want to know if you need information in braille, large print or easy read. We want to know if you need a British Sign Language interpreter or advocate. We want to know if we can support you to lipread or use a hearing aid or communication tool. Please tell the receptionist when you arrive for your next appointment, or call us on 01935 473068 or complete the form under 'Accessibility Information' on the right hand side.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side.
THE SURGERY WILL BE CLOSED ON FRIDAY 9th FEBRUARY 9AM -1PM FOR STAFF TRAINING SORRY FOR ANY INCONVENIENCE CAUSE
The Practice would like to apologise for the issue currently with getting through to the practice over the telephone. We are working to try and improve the service in the short term until we have a new phone system installed in February. We appreciate your understanding with this matter. The numbers currently in use are 01935 473068 and 01935 475400.
Important changes to your services at Yeovil Health Centre
We are letting you know that there are going to be some changes to the way services are run at Yeovil Health Centre from 1st September 2017.
The GP surgery at Yeovil Health Centre will combine with Oaklands Surgery on Birchfield Road in Yeovil to provide services for both groups of registered patients. This means that as a registered patient you will be able to access a range of services and book appointments at both sites. Appointments will be available with GPs, nurse practitioners, practice nurses, healthcare assistants, and health coaches.
Separately, the current walk-in centre service at Yeovil Health Centre, in which registered and non-registered patients can get a same day appointment with a Nurse or GP, will move to a nurse-led, ‘Urgent Care Service’ (with GP oversight) at weekends only. The new urgent care service will be run by experienced nurse practitioners, and focus on providing appointments for all local people with urgent on the day medical needs. Patients who do not need to be seen urgently will be advised of other services, such as pharmacy, an appointment with their usual GP, or self-management.
What services will be available from 1st September 2017?
GP services for registered patients
The new opening hours for Yeovil Health Centre GP Surgery will be:
o Monday to Friday: 11.00am to 8.00pm
o Saturday and Sunday: closed
The opening hours for Oaklands Surgery will be:
o Monday to Friday: 8.00am to 6:30pm
o Saturday and Sunday: closed
During the week, additional routine appointments will be available to all GP practices in South Somerset, including Yeovil Health Centre and Oaklands Surgery as part of the GP improved access service. Appointments are available across the locality until 8.00pm Monday to Friday, with further additional appointments available at the weekend. These appointments can be booked through your registered practice, and more information about the service and the availability of appointments can be obtained by contacting your local practice.
Urgent Care Service
On Saturdays and Sundays, the Urgent Care Service will operate from Yeovil District Hospital between 10am and 6pm. To access the urgent care service, members of the public should telephone NHS 111 in the first instance, where they will be advised on the recommended action to take, and if appropriate access to an appointment will be made.
If you are unsure of which medical service you need, you should call NHS 111 or dial 999 in a medical emergency.
Why are these changes being made?
As the commissioner of GP services for registered patients, NHS England has approved the merger of the practice lists at Yeovil Health Centre and Oaklands GP Surgery. Somerset Clinical Commissioning Group (CCG) is the commissioner of Urgent Care Services and has commissioned the changes to the walk-in service (now Urgent Care Service) to enable the NHS to make best use of its clinical and financial resources.
Symphony Healthcare Services Ltd will run the practice and the urgent care service, on the basis of a larger and integrated organisation being able to ensure a more sustainable, high quality, and cost-effective service.
When first established in 2009 Yeovil ‘Walk-in’ Health Centre was intended to help people who were either not registered with a GP, or who struggled to get access to family doctor services. However, a review conducted by Somerset CCG found many people now using Yeovil Health Centre’s ‘walk-in’ service are already registered with a GP. Some patients did not require an urgent, on the day appointment with a GP or nurse, and could have been better helped with advice from a pharmacist or by telephoning the free NHS 111 helpline. Local GP Practices now also have longer opening hours, with appointments available across the locality until 8.00pm Monday to Friday, with further additional appointments available at the weekend.
What do I need to do?
Registered patients at Yeovil Health Centre will be automatically transferred to the registered patient list at Oaklands GP Surgery and do not need to take any action. If you wish to review other options around registering with a GP practice, then www.nhs.uk has more information.
How can I get more information?
For more information please visit www.somersetccg.nhs.uk or call Yeovil Health Centre on 01935 709269.
Important Changes to your Service in Polish
Important changes to your Service in Romanian
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(Site updated 28/01/2018)